Contact · answered 24 hours
If it's urgent, don't fill in a form. Ring.
Get a price in 2 minutes
Not urgent? Use this and we'll ring you back.
Phone, any hour
Answered 24 hours a day, 365 days a year, including Christmas Day. A person, not a queue.
- info@locksmithmanchester24h.co.uk
- 25 Fairhope Ave, Salford M6 8AF
Have these ready and it takes thirty seconds
We are not being awkward. Each of these changes what we put in the van, and getting them on the phone is the difference between one visit and two.
| Tell us | Why it matters |
|---|---|
| Your postcode | Decides the honest arrival time, not a guess |
| uPVC, composite or wooden? | Completely different locks and parts |
| Key lost, key inside, or key won't turn? | Three different jobs, three prices |
| Has the handle been stiff lately? | Tells us the gearbox has probably sheared |
| House, flat, or a block with a concierge? | Changes how we get to your door |
| Floor number, if it's a block | Fourteen floors with a dead lift is a real climb |
We'll ask who you are
Something tying you to the address: driving licence, a bank card with the address, a bill, a tenancy agreement, or a call to your landlord or agent. It takes two minutes.
Any locksmith who does not ask that question will open your door for somebody else. It is the single best thing you can judge us on.
Response times, honestly
| Where | Typical |
|---|---|
| Manchester city centre, Salford | 15-25 min |
| Trafford, Stockport, Bury | 20-35 min |
| Bolton, Oldham, Wigan, Rochdale, Tameside | 25-45 min |
| Overnight, anywhere | 30-45 min |
Typical means typical. If we are going to be longer, you get told on the phone rather than by us failing to turn up. Full breakdown on areas we cover.
Where we don't go
Outside the ten Greater Manchester boroughs. If you are in Chester, Crewe or the Wirral we are forty miles away and you want somebody local, and we will say so on the phone rather than take the job. Car keys go to autoprolocksmith.co.uk, bike locks to bikelockremoval.co.uk.
The email one
We read it, but nobody sits watching it at 3am. If your door is open and you cannot lock it, or you are stood outside in the rain, ring. Email is for quotes, invoices, landlord bookings and anything that can wait until morning.
Questions people actually ask
What's the fastest way to get hold of you?
Ring 0161 394 2625. It is answered 24 hours a day, 365 days a year including Christmas Day, by a person rather than a queue. If you are stood outside in the rain or your door is open and will not lock, do not fill in a form and do not email: those get read, but nobody sits watching an inbox at 3am. WhatsApp works if you would rather type. Email is for quotes, invoices, landlord bookings and anything that can wait until morning.
What should I have ready when I ring?
Your postcode, whether the door is uPVC, composite or wooden, and whether the key is lost, locked inside, or simply will not turn. If it is a flat, the block and the floor. And if the handle has been getting stiff lately, say so, because that usually means the gearbox has sheared and it changes what we bring. That is about thirty seconds of information and it is the difference between one visit and two.
Why do you need proof I live there?
Because the alternative is that anybody can ring a locksmith and have your door opened. We will ask for something that ties you to the address: a driving licence, a bank card with the address on it, a bill, a tenancy agreement, or a call to your landlord or letting agent. It takes two minutes. Any locksmith who does not ask that question will open your door for somebody else, and it is the single best thing you can judge one on.
Do you cover my area?
The ten Greater Manchester boroughs: Manchester, Salford, Trafford, Stockport, Bolton, Oldham, Wigan, Rochdale, Bury and Tameside. That is it. If you are in Chester, Crewe, Nantwich or the Wirral we are forty miles away and you want somebody local, and we will tell you that on the phone rather than taking the job and leaving you waiting an hour and a half. Car keys go to autoprolocksmith.co.uk and bike locks to bikelockremoval.co.uk.