Lost keys · 24/7 · Greater Manchester
Lost or stolen? Those are two different problems.
Get a price in 2 minutes
Tell us what's happened. We ring you straight back with a fixed price.
- From £35 per door
- Old keys dead instantly
- One visit
- Often insured
Before you ring anyone, answer one question honestly: was there anything with your address on it? A wallet, a bag, a parcel, a gym card, a letter. Because that changes this from an inconvenience into a security problem.
Work out which one you have
| What happened | Risk | Do |
|---|---|---|
| Dropped in the house somewhere | None | Look harder. Genuinely. |
| Lost in town, keys only | Low | Nobody knows which door. Your call. |
| Lost with address on something | High | Change them today. |
| Bag or wallet stolen | High | Change them today. Police report. |
| Taken in a burglary | High | Change them tonight. |
Row two is the one people agonise over. Honest answer: a set of keys on a pavement in Piccadilly is a set of keys. Nobody is walking Manchester trying them in doors. If there was nothing identifying with them, the risk is genuinely low and it is your money.
Rows three, four and five are not a judgement call. Somebody has your keys and knows where they fit.
Ring your insurer before you ring us
Most UK home policies cover lock replacement after lost or stolen keys, often up to a few hundred pounds, and an enormous number of people never claim because they assume it is only for break-ins.
- Get a claim number first
- We invoice against it, itemised
- Stolen? Get a police reference too
- See insurance work
Five minutes on the phone before we arrive can mean the job costs you nothing.
You don't need new locks. You need new cylinders.
On a uPVC or composite door, swapping the euro cylinder kills every old key instantly and leaves the multipoint mechanism alone. £35-60 per door. Anyone quoting a full mechanism because your keys are lost is selling you a mechanism.
A wooden door with a mortice is the exception: lever locks have no cylinder to swap, so the lock changes. See lock change.
Locked out as well?
We open and change in the same visit. £100-180 for opening plus a cylinder, 45 to 90 minutes, and you walk away with keys that work and old keys that do not. See locked out.
What it costs
| Job | Price |
|---|---|
| Euro cylinder swap, per door | £35-60 |
| Front and back keyed alike | £70-110 |
| Open + change cylinder, one visit | £100-180 |
| Mortice lock replaced (wooden door) | £60-140 |
| Extra keys | £8-15 |
Questions people actually ask
I've lost my keys. Do I definitely need the locks changed?
It depends entirely on whether anything with your address was lost with them. Keys on their own, dropped somewhere in town, are just keys: nobody is walking Manchester trying them in doors, and the risk is genuinely low. Keys lost alongside a wallet, a bag, a parcel or anything with your address on it are a different situation, because someone now has your keys and knows exactly which door they open. That is not a judgement call, that is a change-today. Same if they were stolen or taken in a burglary.
Will my insurance pay for changing the locks after losing my keys?
Very often, and most people never find out because they assume it only covers break-ins. Most UK home policies include lock replacement after lost or stolen keys, commonly up to a few hundred pounds. Ring your insurer first and get a claim number, then ring us and we will invoice against it with an itemised breakdown. If the keys were stolen rather than lost, get a police reference number too, because insurers usually want one. Five minutes on the phone can mean the job costs you nothing.
Do I need whole new locks or just cylinders?
Cylinders, for most people. If you have a uPVC or composite door, swapping the euro cylinder is £35 to £60 per door and it kills every old key the moment it goes in, while the expensive multipoint mechanism stays exactly where it is. Anyone quoting you a full mechanism replacement because your keys are lost is selling you a mechanism you do not need. The exception is a wooden door with a lever mortice lock, which has no cylinder to swap, so the lock itself changes at £60 to £140.
I've lost my keys and I'm locked out. Can you do both?
Yes, in one visit. We open the door, then change the cylinder while we are there, so your old keys are dead before we leave. That is £100 to £180 and takes 45 to 90 minutes. It is worth doing both rather than just getting in, because if the keys are genuinely lost rather than sitting on your kitchen table, somebody may have them, and the risk does not go away because you are back inside.
Someone stole my bag with my keys and my address in it. What do I do first?
Ring the police and get a crime reference number, then ring your insurer for a claim number, then ring us. That order matters because both of the first two are quicker before it is the middle of the night, and your insurer will want the police reference. Then get the locks changed today rather than tomorrow. Somebody has your keys and knows exactly where you live, and unlike a set dropped in the street, that is a specific risk to a specific door.